About Me

Giovanni Colucci

Results-driven Senior Consultant with over 5 years of expertise in Digital Cloud Engineering, specializing in Salesforce and Vlocity solutions for the Communications, Media, and Technology (CMT) industry.

Proven track record of designing and implementing scalable solutions, driving digital transformation, and exceeding client expectations. Adept in CPQ, EPC, Data Raptors, Omniscripts, LWC, APEX, and Vlocity technologies. Strong collaborator known for Agile project leadership.

Key Skills:

  • Salesforce & Vlocity Development
  • Digital Transformation
  • Cloud Engineering
  • Agile Project Management
  • Integration Solutions

Experience

Deloitte Digital

Senior Consultant - Digital Cloud Engineer

June 2023 - Present

Leading digital cloud engineering and Salesforce implementations for enterprise clients
  • Lead the conceptualization and development of scalable solutions, meeting critical business needs
  • Champion the implementation of CPQ, EPC, Data Raptors, and Flex Cards
  • Design and deploy efficient Omniscripts and APEX solutions, enhancing system performance
  • Facilitate integration using JSON, GIT, Jenkins, and Azure DevOps
  • Spearheaded Agile methodologies, ensuring on-time, high-quality project delivery

Key Projects:

  • NEOM Middle East (August 2023 - Present)
  • MultiChoice South Africa (January 2022 - August 2023)

Deloitte Digital

Consultant - Digital Cloud Engineer

June 2021 - May 2023

  • Served as Technical Team Member for enterprise clients
  • Performed analysis and solution research
  • Developed solutions using Salesforce and Vlocity technologies

Key Projects:

  • MultiChoice South Africa (January 2022 - May 2023)
    • Implemented Omnistudio, Vlocity Digital Catalog, and custom LWC components
    • Developed with APEX, JSON, and integrated with DevOps tools
  • Vumatel South Africa (August 2021 - January 2022)
    • Technical implementation of Vlocity and Salesforce solutions

Deloitte Digital

Analyst - Digital Cloud Developer

March 2020 - May 2021

  • Implemented Salesforce and Vlocity solutions for global clients

Key Projects:

  • MultiChoice South Africa (December 2020 - August 2021)
    • Service Cloud and WebChat Configuration
    • Vlocity Digital Catalog implementation
  • Foxtel Australia (May 2020 - December 2020)
    • Service Cloud, KCS, Knowledge, and Community Cloud implementations
    • Digital Engagement solutions including Messaging, Chat, and Einstein BOT

Greyc

Degree Internship

August 2019 - December 2019

  • Research and development in Machine Learning and Graph Theory

Genomix4life srl

Intern

September 2016 - December 2016

  • Technical internship supporting research operations

Education

Politecnico di Milano

Master's Degree in Digital Technologies for Innovation

2020 - 2022

  • Specialized in Digital Business Models, Machine Learning, AI, and UX/UI Design
  • Attained Salesforce Certifications and in-depth CRM mastery
  • Honed leadership, time management, and communication skills

ENSICAEN - Ecole Nationale Supérieure d'Ingénieurs de Caen

Machine Learning and Graph Theory

2019 - 2020

  • Advanced studies in Machine Learning algorithms and Graph Theory applications

Università degli Studi di Salerno

Master's in Computer Engineering

2017 - 2020

  • Graduate-level computer engineering program with a focus on software development

Università degli Studi di Salerno

Bachelor's in Computer Engineering

2014 - 2017

  • Foundational computer engineering education

Certifications

Salesforce Certifications

  • Salesforce Certified Data Cloud Consultant
  • Salesforce Certified AI Specialist
  • Media Cloud Accredited Professional
  • Salesforce Certified AI Associate
  • Salesforce Certified Application Architect
  • Salesforce Certified Data Architect
  • Salesforce Certified Sharing and Visibility Architect
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Business Analyst
  • Salesforce Certified Sales Cloud Consultant
  • Communications Cloud Accredited Professional
  • Salesforce Certified Associate
  • Salesforce Certified Field Service Consultant
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Certified JavaScript Developer I
  • Salesforce Certified OmniStudio Consultant
  • Vlocity Communications Order Management Developer I
  • Vlocity Communications CPQ Developer I
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Administrator
  • Vlocity Platform Developer
  • Salesforce Certified Platform Developer I
  • Einstein Prediction Builder Accredited Professional
  • Process Automation Accredited Professional

AWS Certifications

  • AWS Certified Cloud Practitioner
  • AWS Certified AI Practitioner

Scrum and Agile Certifications

  • Professional Scrum Developer™ I (PSD I)

Skills & Expertise

Technical Skills

  • Salesforce & Vlocity: CPQ, EPC, Data Raptors, Flex Cards, Omniscripts, LWC, APEX
  • Development: JavaScript, CSS, JSON, VS Code IDE
  • Integration: Jenkins, GIT, Azure DevOps, AutoRabit, Mulesoft
  • Methodologies: Agile, Technical Documentation

Industry Knowledge

  • Specializing in Communications, Media, and Technology (CMT) industry solutions
  • Knowledge of Vlocity Data packs (ESM, MSM)
  • Exposure to TMForum APIs and Open API standards

Languages

  • Italian (Native)
  • English (Professional Working)
  • French (Limited Working)